At the beginning of 2023, the Office of Performance & Data Analytics launched a new tool called the Strategic Initiative Execution Tool to better support the City Manager in identifying city-wide goals, track progress, and support cross-departmental efforts to improve City services. As part of this effort, the City Manager's Office of Communications was tapped to lead the Communications and Community Engagement Action Team, focused on carrying out the next phase of the Bloomberg Innovation Training Program and creating new city-wide communications & community engagement strategies.
Role: Chair & Lead Facilitator
Project Highlights:
Individuals across 13 departments have the opportunity to contribute to and help make decisions about two large-scale initiatives that will impact City services for years to come.
Action Team members receive training on human-centered government practices by experiencing collaborative ideation sessions first-hand. During 2023, the team designed and built prototypes for a new digital Community Engagement Guide that would support staff in creating quality engagement opportunities and increase transparency with residents.
View our work on Miro below.
